
FAQsHow much is delivery?
By clicking on the first two letters of your postcode, it will automatically give you the delivery charge for your area. For bulk orders, please telephone us for a delivery discount. What are the delivery instructions?
Deliveries are made to your front door. If for any reason you are not in, a card will be placed through your door with a telephone number for you to ring to arrange a convenient time for delivery. How long does the item take to arrive?
Your item/s will arrive within 7 days, however in most cases it usually takes 4 days. Is Teak the best wood to use as garden furniture?
Yes. Teak is the most durable of all hardwoods. Beautiful in colour, it can be left outdoors all year round and will mature to a silver grey. However, by applying Teak oil once a year it will keep its golden brown colour. The natural oil in the growing of the tree makes it one of the best weather resistant woods in the world. What is the best way to preserve my furniture?
To keep it a golden brown apply Teak oil once a year. If your furniture can be put away during the winter months, this would be better but not necessary. Can I get replacement parts?
Yes. Replacement parts, e.g. brass fittings/bolts are available free of charge. Please phone our helpline number: 0845 643 1056 or . Do the items arrive ready assembled?
The majority of the furniture is ready built. You may have to bolt legs on to tables but this comes with easy to assemble instruction leaflet. Do you have a showroom to visit?
Yes: Our main showroom is at Unit 1, Church Road, Eardisley, Herefordshire; open Friday & Saturday April , May , June & July weekday appointments by ringing 07970 852 956. We also have a branch located at in Ledbury at 'Oops a daisy' the florist, 7 the Homeend ledbury Monday to Saturday 9 - 5. Tel 01531 635 607. Do all items come with a guarantee?
Yes. All goods carry our 12 months replacement guarantee, subject to fair, wear and tear. What size are the table holes for parasols?
On most of our tables the holes are 55mm. We recommend you buy a thicker shaft parasol. |
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